What To Do When FedEx Says They Delivered But Didn T?

What do I do if I received someone else’s FedEx package?

If you are the current resident and got someone else’s package you can drop it in a Fedex dropbox if it is small enough.

Make sure it is unopened and that you write “MOVED” and add the new address if you know it.

You can also take it to a Fedex location and drop it off, letting them know of the issue..

Can you sue FedEx for not delivering my package?

You can sue anyone for anything, but your chances of succeeding are extremely slim. Parcel carriers have provisions in their delivery agreements which protect them from such liability.

Should I file a police report for stolen packages?

If you spot theft, report it to your local police department. Or, if you can prove no one ever showed up at your door, the carrier (if you’re the shipper) or shipper (if you’re the recipient) will be forced to refund you. You can shop for a number of smart doorbells and home security cameras these days.

What do I do if my package is wrongly delivered?

When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it’s different from yours. The company will come and pick up the product within a reasonable time frame.

Can you keep packages wrongly delivered to your house?

When a company sends you an item that didn’t order, it’s called an “unsolicited good.” In these cases, you’re well within your rights to keep them. If you have goods delivered to you that you didn’t ask for, you have no obligation to send them back or to pay for them.

Can I keep something delivered to me by mistake?

You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Sellers aren’t permitted to ask for payment for unordered items, either, and the FTC says consumers are under no obligation to even tell the seller about the wrongly delivered merchandise.

How does FedEx investigate lost packages?

The driver goes out and makes contact with the customer and asks if there was a problem with the delivery ie: broken, open, missing items. If the customer states they didn’t receive the package then they sign the “tracer” stating that. If it is less than a hundred dollars it is paid.

What happens when UPS says delivered but no package?

What can I do if UPS Tracking says that my package is delivered, but I don’t have my package? … If you still cannot locate the package, contact the sender of the package to initiate a trace process with UPS. The sender will then follow up with you on the progress of your shipment.

Is FedEx responsible for lost packages?

FedEx generally covers the first $100 of value of a package unless you purchase additional insurance or can prove that they damaged an item worth more than that. … FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen.

What happens if FedEx delivers to wrong address?

So, If FedEx has delivered to wrong address. … He will collect the package wrongly delivered to you and do the necessary needful to return the shipment to the rightful owner. The shipment can be easily tracked with the FedEx website. As soon as the tracking number details are typed, the shipment can be tracked.

How often are FedEx packages lost?

How often does FedEx lose packages? Fed Ex has an on time delivery ratio in the high 90% range. Usually, it’s around 98%, which means that 2% of several million shipments a day go astray. That calculates to approximately 40,000 packages a day that do not get delivered on time.